A comment was made that it was somehow our fault, not sure how this was the case. This one had a bar code and reference on that allowed then to track our details. At this point, another member of the team went back to the tablet we used and was able to force it to print the missing parts. She then asked if we had the other receipts, we only got a single piece of paper. Various combinations of names, surnames etc were tried and even after help from one of her colleagues they still could not find our details. We handed them our receipt but unfortunately, the girl on the desk could not find the details we literally just registered with on your tablets. Having registered and paid £14 each for our 1 hr session we then went to the desk to check-in.
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